The impact of Covid-19 on mobile networks in Thailand

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Barometer of Mobile Internet Connections in Thailand

Special edition Q1 2020 / Covid-19

The impact of Covid-19 on mobile networks

Since the start of the covid-19 epidemic, there has been more demand on mobile telecom networks. On this occasion, nPerf publishes a quarterly report showing the reaction of mobile networks in Thailand since the start of this global crisis situation.

Our study is based on tests carried out during the first quarter of 2020 by users of the nPerf mobile application available on iOS, Android and Windows phone.

Between January 1, 2020 and March 31, 2020, we counted 547.242 tests!

*** Mobile network performances drop but resist ***

We observe that from the beginning of March the performance of mobile networks drops slightly (at most 10%), especially on web browsing.

The download speeds and the quality of the streaming remain very acceptable, which allows Thai subscribers to enjoy a very correct user experience, whatever the operator.

Regarding the nPerf scores, True Move still provides the best mobile Internet performances in Q1 2020.


While everyone feared that telecom networks would quickly suffer from the sudden change in internet usage, this is not the case in Thailand. 

Indeed, mobile operators have responded by delivering honorable performances despite an unprecedented situation, for the convenience of subscribers. Hopefully this will last with a possible confinement that promises! 

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